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Terms & Conditions
Nav Vela Fashions enters into a binding agreement once the order is placed by you i.e. (buyer) and accepted by us (the seller). Once the order is confirmed the price mentioned in the invoice by the seller will be the final price and it will be inclusive of taxes and shipment.
Kindly note the order confirmed by the buyer will be final and no cancellation will be considered. Nav Vela Fashions reserves the right to cancel the order, in case there is any unauthorized activity in the payment.
In case a damaged product or wrong product is sent by the seller i.e. Nav Vela Fashions the same should be informed us by an email with the tag, product image and invoice copy, Nav Vela Fashions will schedule a pick up for the same from your door step. The address to be mentioned is as below.
Sahara Enterprises
E -1449, Jahangir Puri
Delhi 110033
India
Email ID: Support@navvelafashions.com
Once received and upon QC pass, the right product will be shipped to you within 2 to 3 working days.
Return, Refund and Cancellation Policy
After placing the order, the customer has an option to cancel the order within 5 days from the order being received the refund for the same will be processed within 15 working days through the same payment mode. The return of jewelry delivered should be informed to Nav Vela Fashions through an email (with tag no, invoice copy, and product image) which is support@navvelafashion.com within 24 hours. Nav Vela Fashions will arrange a pick up free of cost for those products informed within 24 hours. The address to be mentioned is as below.
Sahara Enterprises
E- 1449, Jahangir Puri
Delhi 110033
India
Mobile No. +91 8130654588
Email ID: Support@navvelafashions.com
Nav Vela Fashions will receive the parcel from the respective courier partner and our QC team will inspect the return product, once it is approved the refund for the same will be done in 15 working days.
Privacy Policy
Introduction
This privacy policy (“Policy”) explains our policy regarding the collection, use, disclosure, and transfer of your information by Nav Vela Fashions. which operates the website https://navvelafashions.com (“Website”). We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following Policy to learn about our information-gathering and dissemination practices.
Note: Our Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Policy. This Policy is incorporated into and subject to our Terms and Conditions of Use.
Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based on your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. We use data collection devices such as “cookies” on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.
Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Choice/Opt-Out
We provide all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all Website lists and newsletters, please visit unsubscribe.
Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Policy, including but not limited to your consent for sharing your information as per this Policy.
If we decide to change our Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Neetu Shakya
Email Id: support@navvelafashions.com
Please contact us with any questions regarding this statement.